Privacy Policy

Introduction

Welcome to NeuralAlive. This Privacy Policy explains how Quaruty, LLC (“Quaruty,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you access or use our website and related services (collectively, the “Service”).

We are committed to handling your information responsibly. By using the Service, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Service. This policy should be read together with our Terms of Service.

Interpretation and definitions

Interpretation

Words with capitalized initial letters have meanings defined below. The same definitions apply whether terms appear in singular or plural.

Definitions

• Company refers to Quaruty, LLC, operating NeuralAlive.
• Cookies are small files placed on your device by a website, often used to enable functionality or remember preferences.
• Country refers to the United States.
• Device means any device that can access the Service (e.g., computer, smartphone, tablet).
• Personal Data means information that relates to an identified or identifiable individual.
• Service means the NeuralAlive website, tools, and related offerings through which you may upload content, receive generated videos, and make purchases.
• Service Provider means a third party that processes data on our behalf (e.g., hosting, payment processing, analytics).
• Usage Data means data collected automatically when you use the Service (e.g., IP address, browser type, pages visited, timestamps).
• Website refers to NeuralAlive, accessible from the domain(s) we operate for the Service.
• You means the individual accessing or using the Service, or the legal entity on whose behalf that individual acts.

Collecting and using your personal data

Types of data collected

Personal data

While using the Service, we may ask you to provide or we may process:

• Content you upload — images or other files you submit to generate videos (“Your Content”).
• Contact information — if you email or otherwise contact us, we receive what you provide (e.g., your email address, name if given, and message contents).
• Transaction-related information — limited data associated with purchases (e.g., confirmation of payment, order identifiers). Card numbers are handled by payment processors, not stored in full on our servers.
• Browser-stored identifiers — we may use a random identifier in localStorage or similar storage to associate activity with your browser session and reduce abuse, without requiring a registered account.

Usage data

Usage Data is collected automatically and may include your Device’s IP address, browser type and version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and diagnostic data. On mobile, we may collect device type, operating system, and similar technical information.

Tracking technologies and cookies

We and our Service Providers may use Cookies and similar technologies (e.g., pixels) to operate the Service, remember preferences, analyze performance, and improve security. You can control Cookies through your browser settings; refusing some Cookies may limit certain features.

Examples of purposes include:

• Essential / necessary — required for core functionality and security.
• Functional — remember choices you make on the site.
• Analytics — understand how the Service is used (often in aggregated form).

Use of your personal data

The Company may use Personal Data to:

• Provide, maintain, and improve the Service.
• Process uploads, generate previews, and deliver paid outputs.
• Process payments and prevent fraud.
• Respond to your requests and provide support.
• Monitor usage and analyze trends to improve the product.
• Comply with legal obligations and enforce our agreements.
• Communicate service-related notices (and, where permitted, informational messages about the Service).

Sharing your personal data

We may share information in these situations:

• With Service Providers who perform functions on our behalf under appropriate safeguards.
• For business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to required notices.
• With affiliates — if we have them, where they are bound by compatible privacy commitments.
• With law enforcement or regulators when required by law or to protect rights, safety, and security.
• With your consent for other purposes we disclose at the time of collection.

We do not sell your Personal Data as “sell” is defined under the California Consumer Privacy Act (CCPA), as amended.

Retention

We retain Personal Data only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law (for example, tax or accounting obligations). Generated content and uploads may be deleted automatically after a limited period as described in the product (e.g., preview availability windows). You may contact us to request deletion where applicable, subject to legal retention needs.

Transfer of your personal data

Your information may be processed in the United States and other locations where we or our Service Providers operate. If you access the Service from outside the United States, you consent to such transfer and processing, subject to safeguards described in this policy and applicable law.

Delete your personal data

You may request access, correction, or deletion of certain Personal Data we hold, where applicable law provides those rights. Contact us using the information below. We may need to retain some information where we have a legal obligation or legitimate basis to do so.

Disclosure of your personal data

Business transactions. If the Company is involved in a merger, acquisition, or asset sale, Personal Data may be transferred. We will provide notice before your data becomes subject to a different policy where required.

Law enforcement. Under certain circumstances, we may be required to disclose Personal Data if required by law or in response to valid requests by public authorities.

Other legal requirements. We may disclose Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect Company rights or property, prevent wrongdoing, protect user or public safety, or limit legal liability.

Security of your personal data

We use commercially reasonable administrative, technical, and organizational measures designed to protect Personal Data. No method of transmission over the Internet or electronic storage is 100% secure; we cannot guarantee absolute security.

Children’s privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect Personal Data from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us. If we learn we have collected Personal Data from a child under 13 without appropriate consent, we will take steps to remove that information.

U.S. state privacy rights

Depending on where you live, you may have rights to access, delete, or correct Personal Data, or to opt out of certain processing (such as targeted advertising or “sales” / sharing, where those terms apply). To exercise rights, contact us using the details below. We may verify your request as permitted by law.

Links to other websites

Our Service may contain links to third-party sites or services we do not operate. We are not responsible for their content or privacy practices. We encourage you to read the privacy policy of every site you visit.

Changes to this privacy policy

We may update this Privacy Policy from time to time. We will post the new version on this page and update the “Last updated” date. For material changes, we may provide additional notice (for example, a notice on the Service or, where appropriate, email). Please review this policy periodically.

Contact us

If you have questions about this Privacy Policy or our data practices, contact us:

• By email: [email protected]
• By mail: 1111B S Governors Ave, STE 40480, Dover, DE 19904, United States